Leadership & business growth

Delvin T. Lewis

Leading people. Improving businesses. Making change work.

My career has taken me from commanding soldiers to coordinating government programs to helping businesses win back customers. The settings have changed, but the responsibility has remained familiar: understand what needs to happen, bring the right people together, and turn a plan into work that delivers.

A broader view of business

A marketing campaign creates an opportunity. Someone still has to follow up, deliver on the promise, and earn the customer’s next call. A new process can solve a problem on paper. It only becomes useful when people understand their responsibilities and can put it into practice.

I’ve worked on both sides of those handoffs. That experience lets me connect customer growth, day-to-day operations, and organizational change instead of treating them as separate problems.

The experience behind that perspective

Military service gave me responsibility at scale. Civilian work brought that experience closer to customers, commercial decisions, and business ownership.

United States Army

Leadership & accountability

Responsibility for the whole organization

I began my Army career as an enlisted leader and later commissioned as an officer, separating as Captain. Commanding a 137-person organization meant accounting for more than the immediate task. Personnel, training, budgets, facilities, and readiness all had to support the same objective.

My work also extended beyond the chain of command. In foreign military sales, I coordinated government buyers, contracting authorities, engineers, and suppliers. Restructuring how requirements moved among those groups reduced procurement lead time by 28%. That experience is directly relevant wherever progress depends on people with different responsibilities reaching a workable decision.

GDIT & EY GigNow

Planning & reliable information

Making complex work executable

At General Dynamics Information Technology, I translated Army training objectives into coordinated exercise plans. Senior leaders, technical specialists, and support teams needed a shared schedule and a clear understanding of what each group had to deliver. Planning conferences and after-action reviews connected the original objective with what actually happened.

Later, on an EY GigNow engagement, I worked with a six-person team validating records for 7,109 Army facilities. That work required close attention to documentation and asset accountability. Together, these experiences strengthened two sides of my approach: coordinate the people doing the work, and make sure the information guiding their decisions is dependable.

The Louver Shop

Customers & commercial delivery

Following the customer promise through

Managing building-products accounts across Coastal Georgia and South Carolina brought a different measure of success: whether the customer received what they expected. I worked through requirements, proposals, negotiations, delivery, and installation, including returns and replacements when something needed to be resolved.

That experience connects selling with operations. A strong proposal matters, but so do the handoffs and follow-through that turn it into a completed job and a lasting relationship.

DTL Management Consulting

Business ownership & growth

Connecting marketing with how a business works

As a business owner and consultant, I bring those perspectives together. My work with construction, building-products, and home-services clients includes defining scope and pricing, organizing delivery, and building processes that make customer relationships easier to manage.

For Ridgeway Roofing, a DTL client, that meant addressing both demand and follow-through. I restructured CRM ownership, routing, and follow-up, and ran a Keap campaign reaching more than 2,000 dormant customers and unclosed estimates. The campaign helped generate more than $250,000 in revenue.

I also analyzed 1,489 jobs representing approximately $7.45 million in recorded revenue to support annual planning. Marketing, analysis, and process changes were connected parts of the work: finding opportunities, deciding where to focus, and giving the team a clearer way to act.

Where I can contribute

I’m interested in roles where leadership, commercial judgment, and execution need to work together. The title may vary; the opportunity to improve the business is what matters.

Operations & team leadership

Bring structure to competing priorities, coordinate people and resources, and improve the handoffs that affect customers and delivery.

Marketing & business growth

Connect customer insight, campaigns, CRM workflows, and commercial analysis so opportunities receive consistent attention from first contact through follow-up.

Change & implementation

Help translate a new direction into clear responsibilities, usable processes, training, and review. Draw on experience coordinating teams and redesigning how work moves between them.

Practical tools, informed judgment

My experience includes Salesforce, Keap, and GFEBS, an SAP-based financial system. In recent consulting work, I’ve used AI to support analysis, campaign development, and workflow design, with review against the underlying business information.

The purpose is practical: help people see what needs attention, make informed decisions, and follow through.

Education & development

Bachelor of Arts
Columbus State University

IT & Cybersecurity Program
MyComputerCareer

Microsoft certifications
Azure Fundamentals (AZ-900)
Azure AI Fundamentals (AI-900)

Let’s discuss where I can make a difference.

I’m open to opportunities across operations, marketing, business growth, and change implementation.

Résumé available upon request.

Email: delvintlewis@outlook.com

Phone: (678) 571-6392

Email Delvin